Centurion Country Club

Member Survey 2026: what 221 members told us

Read the full insight report, browse every comment in the reference book, or listen to the key findings in a short podcast.

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member responses
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overall value (of 5)
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sense of belonging (of 5)
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likely to recommend (of 5)
The documents

Everything in one place

46 pages

Insight Report

The full visual deck: golf, clubhouse, communication, value and priorities, with member quotes throughout.

Download
PDF, 12 MB
100 pages

Reference Data Book

Every rating table and every written comment by question, anonymised for reference.

Download
PDF, 1 MB
5 min listen

Podcast Episode

The key insights in plain language, ideal for the commute or sharing with committee members.

MP3, 5 MB
Listen

The survey in five minutes

Member Survey ResultsCenturion Country Club podcast

CCC Member Survey Results

What members love, where the gaps are, and the eight priorities for the year ahead.

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Key insights

The story in three views

Top-rated touchpoints (mean of 5)

Course conditioning
4.25
Golf shop service
4.16
Pre-round service
4.10
Club communication
4.07
In-house events
3.76

Why members recommend

Estate, safety and location lead (33 comments), followed by people, community and family (27).

  • 94% use clubhouse facilities
  • 66% visit weekly or more
  • Weekly visitors score 3.99 on recommend

Most-mentioned topics (comments)

Service
142
Prices
123
Food
110
Kids and families
94
Clubhouse and decor
74

Golf pressure points

Course marshals score 3.40 and the driving range 3.34, the lowest golf ratings.

  • Slow service is 51% of restaurant and bar comments
  • Indoor restaurant scores 3.30
  • Prices are the top barrier to visiting (37%)

One area to prioritise for investment

Clubhouse, restaurant, bar
45%
Sport and recreation
20%
Golf course
16%
Family and social
9%

On the wish list

Breakfast or brunch draws 53% of golf and social members alike.

  • Padel: 18 of 19 members who mention it are in favour
  • A gym, a pool and teen activities
  • Clearer communication and event reminders